The Golden Rule is part and parcel of the messages in virtually every religion in the world, and can serve as the inspiration for our love for employees and customers alike: Islam: not one of you truly believes until what you wish for others, you wish for yourself Christianity: do unto others as you would … Read more
“When we feel love and kindness toward others, it not only makes others feel loved and cared for, but it helps us also to develop inner happiness and peace.” – Dalai Lama During this past holiday season, Lynn and I were often delighted by the refreshing reports of random acts of kindness that … Read more
Review by Jeff Merhige, Executive Director, Joe C Davis YMCA Outdoor Center/Camp Widjiwagan YMCA of Middle Tennessee “Dream, Believe, Dare and Do has been a guiding philosophy in our management since being introduced to it by Bill Capodagli and Lynn Jackson. Recently Bill came to Nashville and led a day retreat we title Dream … Read more
http://www.grandhaventribune.com/Local/2017/08/15/Results-from-Disney-Way-training-approved-by-Township-Board
Join us at 1 pm ET to talk The Disney Way with best selling author Bill Capodagli, co-founder Capodagli Jackson Consulting and author. Fortune Magazine calls the book a ‘best of’ and says its “so useful you may whistle while you work.” WCHE 1520 AM Radio Donna Saul
http://preview.tinyurl.com/ycxom72s
“Values must be demonstrated through behaviors, but they are truly significant when they represent the beliefs of an entire organization.”
Why should any local government entity be concerned with customer service? Responding to this question, a county official noted that his county has earned its reputation largely due to the people who live, visit, and do business with it. As such, it owes great service to visitors, residents, and employees. Besides, it’s just good business. … Read more