Train EVERYONE in The Disney Way!

I want to emphasize the importance of everyone being included in your organization’s training plans. Too many view training for just the upper echelons of the organization or a term that I despise – the “professionals.” That term implies that everyone else is not professional. Don’t you want your secretary to be a professional? Shouldn’t you … Read more

Take Accountability for Your Career – The Talent Revolution Begins with You!

  Three weeks ago I wrote about the talent revolution (February 2, 2017). The essence of the piece is that too many organizations fail to develop talent; instead they treat employees as a commodity of “warm bodies”. However, employers do not deserve all the blame…often employees fail to take accountability for their own careers! I … Read more