Month: May 2017
Rainbow Babies & Children’s Hospital – A Disney Way Success Story – National Hospital Week
From The Disney Way 3rd Edition: Dr. Claudia Hoyen, Director of Innovation, University Hospitals, Cleveland, Ohio: “By employing the principles learned from The Disney Way [training], we are working to tap into our largest resource: our patients, their families, and the thousands of caregivers and support staff. Through them, we have found new ways to help … Read more
A Tribute to Mark Vanderbeck – CEO of ACTS Retirement-Life Communities
Mark passed away suddenly last week, but he will always be with us in spirit… The ACTS culture and set of core values have driven the company to reach the upper echelon of senior living organizations in America. Mark said: “Much like The Disney Way, we believe the ACTS loving-kindness model sets a standard for … Read more
Bill Capodagli – Disney Way Quote on VALUES
“Values must be demonstrated through behaviors, but they are truly significant when they represent the beliefs of an entire organization.”
The Disney Way – Quotable Lines
“People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.”