Rainbow Babies & Children’s Hospital – A Disney Way Success Story – National Hospital Week

From The Disney Way 3rd Edition:

Dr. Claudia Hoyen, Director of Innovation, University Hospitals, Cleveland, Ohio:

“By employing the principles learned from The Disney Way [training], we are working to tap into our largest resource: our patients, their families, and the thousands of caregivers and support staff.  Through them, we have found new ways to help children and their families that look to us for care.”