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Interview with Austan Lundeen

Austan Lundeen, Communications Student at the University of Minnesota, Duluth interviews Bill Capodagli: What form of education did you need to prepare you for your consulting career? My degrees are in Economics and Mathematics.  These have been very helpful with the technical part of our consulting practice – helping clients with measurement, statistical process controls … Read more

The Walt Disney Company – Still a Benchmark for Excellence

Like all organizations, The Walt Disney Company makes mistakes. Had the management listened more attentively to Cast Members’ reports of Guests feeding the ducks and alligators in the Seven Seas Lagoon, perhaps the tragic death of 2-year old Lane Graves could have been prevented. Yet, for over 40 years, there has never been an incident … Read more